I think it is fair to say that 2020 and 2021 have been both uncertain and challenging for Active Highs, our staff and customers.
In April 2020 when Active Highs was not able to open for the season due to COVID 19 my heart sank. The financial position was not, good having just gone through the winter and having invested funds in new equipment with no income in sight and monthly bills mounting up, I really thought that was the end for this small adventure business that I have built over the past 15 years.
As the 2021 season comes to a close, it is a time for us to take stock and review what went well, what we could improve on and most importantly what we have learned. It has been an amazing summer for us here at Active Highs with the busiest summer ever. It’s been a roller coaster of adventure since we opened in the Spring and there has been no let up right through our normal quieter months.
It’s been fun, busy and at times exhausting but what an amazing year it’s been!
To Our Customers
Thank you for coming to Active Highs during your visit to the Highlands and I hope that you all enjoyed your adventure, and we met your expectations! It is such a privilege and a pleasure for us to spend some time with you and your family during your holidays and I think I talk for all of our team when I say that your smiles make it all worthwhile.
We hope that you will visit the area again, tell your friends or even better, bring them with you and keep enjoying what we have in this fun and amazing place. If you have any suggestions on how we could improve or what we could do differently please email us and we would love to hear from you.
To Our Staff Team
Guys, I couldn’t have done it without you! On the back of a very short 2020 season and no winter season with very little income you came out all guns blazing! You are an amazing group of people! You keep people safe, you make people smile, you give people life long memories and experiences that they will never forget and you have worked hard through what was our busiest season ever, so in no order:
Conner, Mark, Gavin, Liam, Laura, Jamie, Bonnie, Sam, Chris, Paul, Pete, Jess, Beckie, Joe, Oli & Charlie
A big, big thankyou from me!
So What Now?
Well we have a few more days left before the end of this season and our hibernation process begins and we are still out funyakking, kayaking, canoeing and rafting this week. After that we will be planning for 2022, looking at kit, ordering new stuff, thinking about new adventures and hopefully some of you might be interested in buying gift vouchers for Christmas on the back of your experience this year. Appart from that, we will hopefully be skiing, snowboarding, climbing, kayaking, laughing and maybe even a few beers!
Thanks again for your custom, support, smiles, screams and laughter, see you next year!